At bestcustomdiy.com, we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer. Our options range from postal shipping (standard and medium speed) to expedited shipping (fast delivery).
we do ask that you allow up to 2 business days for our team to process your order upon confirmation of payment. Each order is hand picked by one of amazing warehouse team members and goes through a quality control inspection. All items are packaged and boxed then placed into shipping envelopes preparing the journey to you.
During sale periods and peak volumes during the holidays, we ask that you allow 2-4 business days for your order to be fulfilled before shipping.
Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. If you have trouble receiving this email please check your spam folder first or visit our FAQs for additional help.
It is important to note some orders may require additional information from our shipping team in regards to address and/or payment confirmation. Please check your inbox for any follow up emails after your order is placed, to ensure your request is processed.
Orders are processed and shipped within 24 business hours. We offer a variety of shipping methods for your convenience.
We offer worldwide shipping for all orders.
Processing Time: 2-5 business days
Standard Shipping Time: 10-20 business days
Express Shipping Time: 3-5 business days
PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.
How much does shipping cost?
Free shipping on all products
Track Your Status
As soon as we have shipped your order you will receive an email stating the DHL or FedEx tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.
How do I track my order?
You will get a tracking number in your shipment confirmation email once the order has been shipped.
My order says delivered, but I don’t have it?
Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.